- The state of today's Omni Channel digitally-savvy retail consumer.
- How retailers can reimagine their digital ecosystem to capture the hearts and minds of their customers through Omni Channel Commerce.
- Best practices and examples of how retailers are leveraging
data to improve customer experience.
For businesses today, data should be both a strategic weapon and asset as it transforms the organisation in every way, at every level. It impacts people and processes, to create a seamless customer experience, drive innovation and disrupt the competition. Every organisation is on its own journey of transformation. But to succeed, every journey must be powered by data.
BMC Exchange 2016 in Melbourne offers you a full agenda of IT management topics, networking, and exposure to BMC products and solutions. Participate in discussions on strategies, best practices, and technologies with BMC experts, industry thought leaders, and your peers.