Hadoop is being widely adopted by the Manufacturing industry for a broad range of uses that impact the bottom line, including:
- Service management - The proliferation of sensors and the corresponding ability to effectively analyze large data feeds across customer locations and product SKUs, has resulted in more effective and efficient service management. For example, automotive manufacturers can equip cars with a variety of sensors to help dealers and service centers understand vehicle usage and service requirements, while also leveraging customer demographics to improve targeted offerings and outreach (e.g. insurance).
- Operations - Hadoop can also improve the post-sales maintenance process. The manufacturing industry is adding sensors to equipment to provide increasing levels of data on the operations of this equipment. Collecting and analyzing the data improves the maintenance process and increase overall product quality while reducing costs.